The Physicians and staff of Cadillac Family Physicians are committed to serving your needs in an atmosphere of trust and openness. Our primary goal is to provide the best possible patient care in our state of the art facility.
HIPAA Notice
Please read the Health Insurance Portability and Accountability Act.
VISIT US
BILLING / FINANCIAL DEPARTMENT
Questions and concerns regarding billing issues may be directed to the Billing Department at (231) 876-1111 or [email protected] between the hours of 8:30 am and 4:30 pm Monday through Friday.
RECORDS DEPARTMENT
Questions and assistance regarding medical records may be directed to [email protected]
FOLLOW MY HEALTH
Our Follow My Health Service allows us to help better serve our patients. Through this service patients can request appointments, renew prescriptions, view test results, pay your bill and update your health records. We can also communicate through the secure messaging service.
APPOINTMENTS AND CANCELLATIONS
Please call (231)876-1122 to make an appointment. Email [email protected] for non-emergent appointments. Patients are seen by appointment only, so please call in advance. If you cannot keep your appointment, we would appreciate a phone call to cancel the appointment so that the time slot can be made available to other patients.
PATIENT EDUCATION PROGRAMS
Our trained staff provides diabetes education, smoking cessation programs, heart health screenings, blood pressure clinics, as well as a host of programs especially tailored to your individual needs.
PHONE NURSE TEAM
Registered Nurses are ready to respond to your questions.
Call (231) 876-1103 for answers to your medical questions.
Call (231) 775-7363 for prescription refills.
Questions requiring Provider input are forwarded to your Provider.
Nurses are available for calls on weekdays from 7:30 am to 5:30 pm and Saturdays from 8:00 am to Noon.
REFERRALS DEPARTMENT
Questions about a referral to a specialist may be directed to the Referral Department at (231) 876-1132.